ARBITRATION AND MEDIATION CENTER ADMINISTRATIVE PANEL DECISION Cintas Corporation v. Contact Privacy Inc. Customer 7151571251 / Barbara Silk Case No. D2022-3146 1. The Parties Complainant is Cintas Corporation, United States of America, represented by Keating Muething & Klekamp PLL, United States of America. Respondent is Contact Privacy Inc. Customer 7151571251, Canada / Barbara Silk, United States of America. 2. The Domain Name and Registrar The disputed domain name is registered with Google LLC (the "Registrar"). 3. Procedural History The Complaint was filed with the WIPO Arbitration and Mediation Center (the "Center") on August 25, 2022. On August 26, 2022, the Center transmitted by email to the Registrar a request for registrar verification in connection with the disputed domain name. On August 26, 2022, the Registrar transmitted by email to the Center its verification response, disclosing registrant and contact information for the disputed domain name which differed from the named Respondent and contact information in the Complaint. The Center sent an email communication to Complainant on August 29, 2022, providing the registrant and contact information disclosed by the Registrar, and inviting Complainant to submit an amendment to the Complaint. Complainant filed an amended Complaint on September 1, 2022. The Center verified that the Complaint, together with the amended Complaint, satisfied the formal requirements of the Uniform Domain Name Dispute Resolution Policy (the "Policy" or "UDRP"), the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules"), and the WIPO Supplemental Rules for Uniform Domain Name Dispute Resolution Policy (the "Supplemental Rules"). In accordance with the Rules, paragraphs 2 and 4, the Center formally notified Respondent of the Complaint, and the proceedings commenced on September 7, 2022. In accordance with the Rules, paragraph 5, the due date for Response was September 27, 2022. Respondent did not submit any response. Accordingly, the Center notified Respondent's default on September 28, 2022. page 2 The Center appointed Frederick M. Abbott as the sole panelist in this matter on October 10, 2022. The Panel finds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the Rules, paragraph 7. 4. Factual Background Complainant is owner of registrations for the word, and word and design, trademark CINTAS on the Principal Register of the United States Patent and Trademark Office ("USPTO"), including (but not limited to) word and design registration number 0985550, registration dated June 4, 1974, in international class ("IC") 25, covering shirts, pants, jackets and coveralls; word and design registration number 5124225, registration dated January 17, 2017, in IC 35, covering distributorship services providing uniforms, sanitation-related products and fire-resistant clothing, as further specified; word and design registration number 5124229, dated January 17, 2017, in IC 40, covering, inter alia, custom manufacture of uniforms, and; word registration number 5124228, registration dated January 17, 2017, in IC 40 covering, inter alia, custom manufacture of uniforms. Complainant has provided evidence of additional registrations of the CINTAS trademark in the United States and other countries. Complainant designs, manufactures, and implements corporate identity uniform programs, supplies sanitation-related products, and provides first aid, safety, and fire protection products and services for more than 1,000,000 businesses throughout North America. Complainant is a publicly traded company listed on the NASDAQ, and during its fiscal year ending May 31, 2021 generated nearly USD 7.12 billion in revenue. Complainant employs approximately 41,000 employees. Complainant advertises and promotes its business in the United States and other countries under its CINTAS trademark, and has long maintained an online commercial presence at "www.cintas.com", as well as via other CINTAS-formative domain names. According to the Registrar's verification, Respondent is registrant of the disputed domain name. According to a WhoIs look-up report furnished by Complainant, the record of registration of the disputed domain name was created on July 21, 2022. There is no indication on the record of this proceeding that any party other than Respondent has been registrant of the disputed domain name since its creation date. Respondent has redirected the disputed domain name to Complainant's commercial website at "www.cintas.com". There is no other evidence on the record of this proceeding of active use of the disputed domain name by Respondent. 5. Parties' Contentions A. Complainant Complainant alleges that it owns rights in the trademark CINTAS and that the disputed domain name is confusingly similar to that trademark. Complainant contends that Respondent lacks rights or legitimate interests in the disputed domain name because: (1) Respondent registered the disputed domain name substantially following Complainant's acquisition of rights in its trademark, and Respondent will not demonstrate use of the disputed domain name in connection with a bona fide offering of goods or services that predates Complainant's rights; (2) Respondent is not known by the disputed domain name nor has it acquired any trademark rights in CINTAS; (3) Complainant has not licensed or otherwise authorized Respondent to use Complainant's trademark in the disputed domain name: (4) Respondent does not acquire legitimate noncommercial or fair use rights in the disputed domain name by redirection to Complainant's website. Complainant argues that Respondent registered and is using the disputed domain name in bad faith because: (1) Respondent is using the disputed domain name for commercial gain to redirect Internet users page 3 to Complainant's website by creating a likelihood of confusion as to Complainant as source, sponsor, affiliate or endorser of Respondent's website; (2) mere registration by Respondent of Complainant's well-known trademark in the disputed domain name plus a descriptive term creates a presumption bad faith; (3) Respondent must have been aware of Complainant's trademark when it registered the disputed domain name; (4) using the disputed domain name to redirect to Complainant's website, while Respondent retains control over the disputed domain name, creates a real or implied ongoing threat to Complainant; (5) the descriptive term used by Respondent in the disputed domain name creates the appearance of an association with Complainant, and (6) Respondent registered and began using the disputed domain name nearly 50 years after Complainant established rights in its trademark. Complainant requests the Panel to direct the Registrar to transfer the disputed domain name to Complainant. B. Respondent Respondent did not reply to Complainant's contentions. 6. Discussion and Findings The registration agreement between Respondent and the Registrar subjects Respondent to dispute settlement under the Policy. The Policy requires that domain name registrants submit to a mandatory administrative proceeding conducted by an approved dispute resolution service provider, one of which is the Center, regarding allegations of abusive domain name registration and use (Policy, paragraph 4(a)). It is essential to UDRP proceedings that fundamental due process requirements be met. Such requirements include that a respondent have notice of proceedings that may substantially affect its rights. The Policy and the Rules establish procedures intended to ensure that respondents are given adequate notice of proceedings commenced against them and a reasonable opportunity to respond (see, e.g., Rules, paragraph 2(a)). The Center formally notified the Complaint to Respondent at the email and physical address provided in its record of registration. The Center took those steps prescribed by the Policy and the Rules to provide notice to Respondent, and those steps are presumed to satisfy notice requirements. Paragraph 4(a) of the Policy sets forth three elements that must be established by a complainant to merit a finding that a respondent has engaged in abusive domain name registration and use and to obtain relief. These elements are that: (i) the disputed domain name is identical or confusingly similar to a trademark or service mark in which complainant has rights; (ii) respondent has no rights or legitimate interests in respect of the disputed domain name; and (iii) the disputed domain name has been registered and is being used in bad faith. Each of the aforesaid three elements must be proved by a complainant to warrant relief. A. Identical or Confusingly Similar Complainant has provided evidence of rights in the trademark CINTAS, including by registration at the USPTO and by use in commerce. Respondent has not challenged Complainant's assertion of rights. The Panel determines that Complainant owns rights in the trademark CINTAS. The disputed domain name directly and fully incorporates Complainant's CINTAS trademark. This is sufficient to establish confusing similarity under the Policy. The addition of "online" to Complainant's trademark does not prevent a finding of confusing similarity, nor does Respondent's addition of the generic page 4 Top-Level Domain (gTLD) ".net". The Panel determines that the disputed domain name is confusingly similar to Complainant's CINTAS trademark. Complainant has established that it owns rights in the trademark CINTAS, and that the disputed domain name is confusingly similar to that trademark. B. Rights or Legitimate Interests Complainant's allegations to support Respondent's lack of rights or legitimate interests in the disputed domain name are outlined above, and the Panel finds that Complainant has made a prima facie showing that Respondent lacks rights or legitimate interests in the disputed domain name. Respondent has not replied to the Complaint and has not attempted to rebut Complainant's prima facie showing of lack of rights or legitimate interests. Respondent has used the disputed domain name to redirect Internet users to Complainant's commercial website. Using Complainant's trademark in the confusingly similar disputed domain name does not establish rights or legitimate interests on the part of Respondent. Respondent is conveying to Internet users the appearance that it is somehow linked to Complainant. It is not so linked. This is a form of deceptive use of the disputed domain name that is susceptible to abusive practices (see also discussion of the bad faith element below). There is no evidence that Respondent used (or prepared to use) the disputed domain name in connection with a bona fide offering of goods or services. There is no evidence that Respondent has been commonly known by the disputed domain name, or that it has established any trademark rights in CINTAS. There is no evidence that Respondent is making a legitimate noncommercial or fair use such as to establish rights or legitimate interests, and Respondent has not attempted to justify registration and use of the disputed domain name for some legitimate purpose. Respondent had the opportunity to provide a legitimizing explanation for its registration and use of the disputed domain name, including by asserting rights or legitimate interests. Respondent did not. The Panel determines that Complainant has established that Respondent lacks rights or legitimate interests in the disputed domain name. C. Registered and Used in Bad Faith In order to prevail under the Policy, Complainant must demonstrate that the disputed domain name "has been registered and is being used in bad faith" (Policy, paragraph 4(a)(iii)). Paragraph 4(b) of the Policy states that "for the purposes of paragraph 4(a)(iii), the following circumstances, in particular but without limitation, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith". These include that, "(iv) by using the domain name, [the respondent has] intentionally attempted to attract, for commercial gain, Internet users to [the respondent's] website or other online location, by creating a likelihood of confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of [the respondent's] website or location or of a product or service on [the respondent's] website or location". Respondent registered and used the disputed domain name that is confusingly similar to Complainant's distinctive trademark long after Complainant acquired rights in that trademark, and likewise after Complainant established a substantial online presence under that trademark. Respondent knew or should have known of Complainant's trademark rights when it registered and used the disputed domain name. Respondent has used the disputed domain name to redirect Internet users to Complainant's commercial website. Complainant did not request or authorize Respondent to create such a redirection. By establishing an apparent link between the disputed domain name and Complainant, Respondent may further use the page 5 disputed domain name for abusive conduct with respect to Complainant or Internet users more generally. The link to Complainant's website is a way of conveying Respondent's "legitimacy" if, for example, the disputed domain name is used in connection with deceptive emails. Respondent incorporated the term "online" in association with Complainant's trademark in the disputed domain name which suggests some form of digital business activity sponsored by or endorsed by Complainant, reinforcing a link. Respondent had the opportunity and failed to reply to the Complaint. It has not attempted to provide some plausible legitimizing explanation for its registration of Complainant's trademark in the disputed domain. The Panel determines that Respondent registered and is using the disputed domain name in bad faith within the meaning of paragraph 4(b)(iv) of the Policy. 7. Decision For the foregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the disputed domain name, , be transferred to Complainant. /Frederick M. Abbott/ Frederick M. Abbott Sole Panelist Date: November 4, 2022
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